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FirstCall Emergency App is a mobile application designed to supplement Nigeria's existing emergency response system. It allows users to track the arrival of firefighting vehicles in real-time, as well as providing fire response and educating its users on basic fire safety tips and fire equipment shopping. With FirstCall, you can ensure that help is on the way when you need it most.
The aim was to devise an innovative approach that enables users to quickly and easily report fire emergency situations to the authorities, enhance community fire safety awareness and education, track fire unit teams in real-time, and create watchlists of their friends and families, as well as shop for fire safety equipment.
The fire emergency response system in Nigeria is unfortunately inadequate and does not meet the needs of the population. The response times are too slow, and the population are not adequately trained. This has resulted in an increase in the number of fires and related fatalities, as well as a decrease in public safety.
As a UI/UX designer, before I design a fire emergency report system, I understand the importance of taking into account the unique needs and objectives of the users. It is essential to consider the context in which the system will be used and the functional requirements of the system to design a solution that truly meets the needs of the users. Moreover, I consider the user interface design principles and usability guidelines that best fit the user's needs. I also focus on the user experience design principles, such as user flow, user journey, and user story mapping, to ensure that the system is intuitive and easy to use for the end-users.
I chose the following design thinking process to solve this problem
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I learned how to address real-world problems by creating feasible, accessible, and user-friendly products by designing and building the First Call community mobile application. Through its user-friendly interface, First Call streamlines the fire reporting process and provides fire safety education, addressing the common roadblocks to effective emergency reporting. The process of creating First Call not only honed my problem-solving skills, but it also boosted my confidence in my ability to create solutions that have a positive impact on communities.
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